Hotel Front Office Supervisor Resume Sample
Resume is a compilation of your work experience, education, credentials and accomplishments. When you apply a position in a company, you will have to submit cover letter and resume as part of your application process. Usually, resume is the first document that will be seen by a hiring manager when they review your application. So, it is important for you to make a good first impression through your resume.
When you make a resume, you have to think that it is a self advertisement that sums up your experience on one page. What position do you want to apply? If you want to apply as a hotel front office supervisor, then you come to the right place because in this article we are going to show you how to make a hotel front office supervisor resume. A resume consist of several parts. In the first part, you are able to start by explaining your Summary in a brief paragraph for example, you are able to state that you are a customer service manager with a track of managing a variety of customer service issues quickly and efficiently.
Then, the next part is Highlight. In this part, you have to mention your best things. You can list them by using bullets as examples below.
- skilled multi tasker
- focused on customer satisfaction
- team management
- client relations specialist
- conflict resolution techniques
- attention to detail
After you are sure that you have mentioned your best and needed things of you in Highlight section, you can move on to the next part namely Experience. In Experience section, you are able to explain your working experience by mentioning the name of position, time period and also the name of the company. You can how to explain it as example below.
Front Office Supervisor, 08/2012 to current
Sheraton Baltimore Washington Airport Hotel, Linthicum Heights, MD
- Resolved questions, issues and complaints from customers.
- Communicated effectively with team members to maintain clearly defined expectations.
- Managed the activities of 8 team members successfully in multiple locations.
- Generated and distributed daily reports and order acknowledge to appropriate personnel.
If you have more than 1 experience of working in companies, you are able to mention them and list like example above. In the next part, you have to mention your education background by mentioning the name of college, degree and year of graduation. And in the last section, you are able to mention your skills such as being able to operate basic Microsoft software skills, standard coach and counseling skills, enthusiastic people person, great organizational skills and more.
The most important thing when you create a resume is that you are able to craft your resume by getting job responsibilities that are written by the recruiters. You also need to tailor your resume by choosing wording that best fits for the job that you apply. Well, hopefully this example can guide you in making a great resume. Good luck!