Shoe Store Sales Associate Job Description

It is common when a store has sales associate and the duties may differ depending on the kind of industry he or she is working for. One of stores that usually needs sales associate is shoe stores in which knowledge about footwear is a must to own and the duties will deal with it. Basically the tasks to do are similar as other sales associates in other types of industry which is sell products, in this case is shoes, to the customers. The associate must assist the customers in choosing the footwear and provide suggestion and feedback if needed. Start from the arrival of customer that must be welcomed, inquire their needs of footwear and offer them what store has in various sizes, styles, designs and colors. Help customers putting on shoes and provide information about the shoe, for instance what the shoe is made or whether the shoe is durable or not.

This position also requires the ability to do ‘tact, a skill to give feedback to the customers without being to crass, especially when the shoes does not look good to wear or seems larger or smaller in size. Insight about trends in footwear is essential and several knowledge must be also owned to making more sales in which a sales associate will be assessed for this ability.

Shoe Store Sales Associate Job Description

  • Welcome customers once they arrive to the store and inquire them to define their footwear they need in smooth conversation
  • Give information to customers about available shoe products in stores including sizes, colors and designs
  • Assist customers through display shelves and answer the questions about price and shoes availability
  • Search for shoes in storage as desired by customers and inform them if what they need is unavailable
  • Help customers in trying footwear they need and provide clear feedback
  • Inform customers about special offers, discount and other promotion
  • Keep the display area clean and organized anytime Make-certain that the shoe display area is kept clean and organized at all times
  • Restock and order from warehouse before the stock available runs out
  • Manage to get knowledge about latest trends in footwear industry and make sure the stock is up to date
  • Persuade customers to buy footwear accessories including shoe polish, socks or insoles
  • Help payment procedure with cash or credit card transaction
  • Inform customers with return and exchange policies Provide customers with information on return and exchange policies

Shoe Store Sales Associate Job Description | James | 4.5