Usher Job Description Sample
Ushers are part of the crew of theater with various duties which should be handled so they can make sure that the customers are able to enjoy the show properly. Exceptional customer service should be ensured so the customers can feel comfortable. Ushers have to greet the customers and help them find the correct seat. They also have to make sure that there are no underage people for entering the theater. Formal education background is not needed for working as usher but it is important for them to be able to read the ticket properly. The baseline consideration for hiring ushers can be seen from the high school diploma requirement after all. Physically agile is needed to work as usher for assisting customers. Cleaning up the theater after activity will also be done by usher.
The job description of the usher will involve some tasks. Ushers has to make sure that the cinema, auditorium, or theater is clean before the show commencement. They also have to help the attendants of box office associated with tickets issuing as well as show information providing for the customers before the show. The entrance of the theater should be manned by ushers. Customer’s identification should also be done by usher. Ticket stubs should be checked for making sure that the customers enter the right show hall. Usher also needs to give customers with the direction to their seats. Users can also escort the customers to the correct seats. They must assist the customers for finding the proper seat and providing them with information about the rule of the theater. The customers should be checked so there is no smuggled in food from the outside. If there is such event, they must ask the customers for leaving it with polite manner.
The late customers should be escorted to the seat using torches. The conversation level should be controlled by ushers during the show. They also have to ask the customers for not disturbing other customers with polite manner as well. They also have to help the customers for leaving the theater at the end of the show. Assigned hall cleanup should be coordinated by ushers at the end of the show. They have to make presence inside the theater and be ready for the calls from customers. They must answer the questions from the customers. They also must be able to assist the customers through the situation which can be distressing. They also have to change the lobby signage, poster cases, as well as marquees.