Front Office Assistant Resume Example

For those who have trouble writing resumes, the professional resume writer have just one piece of advice. The advice that you have to remember is be relevant. A thing called relevance is considered as the most important thing when writing the resume.

Can you guess why the section “hobbies and interests” is not considered as the viable part of the resume? The main reason behind it is because it has no relevance to nay job that you may apply for. Both your hobbies and interests are your business, not that of the hiring manager.

When it comes to writing the resume, you have to be sensible. For those who are having the hard time to make the resume for the front office assistant, here is the example. You can follow the format below.

The name of the company

The address, the phone number, and the email address of the company


Customer Service / Communication / Attention to Detail

Professional Summary:

In this category, you can state that you are the results-oriented and dependable front office professional with a track record of greeting customers and visitors in a pleasant manner and providing them with required assistance. You can also add that you are a passionate individual who has excellent customer service and communication skills. Aside from that, you are also known for presenting options and alternatives when faced with adverse situations.


In this category, you can mention all of the core competencies such as record keeping, vendor relations, meeting scheduling, reservations, liaison maintenance, mail handling, timecards reviewing, inventory handling, PABX operations, sales and marketing, check in/out, and so on.


In this stage, the first thing that you can do is to mention the name and the address of the office, along with the time you were working there. Another important thing is to explain your rule as the front office assistant. For your reference, some of them are streamlining front-end operations by ensuring that all processes are properly carried out according to set procedures; reducing incoming customer traffic by introducing an appointment system; greeting customers and visitors and assist them with their queries; giving service telephone calls by providing required information and scheduling appointments; verifying appointments by checking databases and direct/ escort customers to their required departments; handling filing and record keeping duties but ensuring both accuracy and confidentiality of information; organizing information online or in paper form to ensure easy access and assist staff members in gaining access to information; and many more.

Please mention every relevant role that you have been done. There might be some rules that should not be included in this category, so please think about it well. If you have more than one job experience, you can add it all into the resume.

In this category, you can name the school you were graduating from, the year you were graduating, and the subject you took. Just like the experience, you can add more than one education.

Front Office Assistant Resume Example | Nina Spencer | 4.5