Medical Front Office Assistant Interview Questions and Answers
When it comes to preparing for the certain interview, you know yourself the best so it is up to you to figure out how much preparation is enough. Since it is nearly impossible to know what the employer wants, it is best for you to depend on your own instincts to do the best and leave the rest for them to judge.
For those who are going to have the interview for the medical front office assistant position, here is the set of questions and answers that you can refer to. Please read it well every word and understand it.
One of the questions that may appear is how do you handle many different aspects of the work in your position as the medical front office assistance as far as working with people is concerned. Upon hearing this question, you ca answer that working as the medical front office assistant means that someone is constantly in touch with people from all walks of life, such as patients, family members, staff members, doctors and nurses, and insurance company representatives. You can add that working with people from many different background is quite insightful and actually quite easy of you can manage your time well.
The second possible question is related to the duties that you expect to perform in the medical front office assistant position at the facility. In order to answer this question, you can answer that you expect to be responsible for all the things, including greeting patients, scheduling appointments and performing follow up duties, handling record keeping activities, preparing examination rooms and patients for examinations, and managing medical supplies inventory.
The third one is about how skilled are you in your line of work. You can explain that you are such a stickler perfection that makes it easy for you to handle many various aspects of your work in the diligent and responsible manner. Furthermore, you can add that your communication skills are excellent and it makes you comfortable to work with people from all walks of life and you are very well organized. All of the statements above are the recipes for working successfully as the medical front office assistant.
The fourth possible question is about the most challenging part of working as the medical front office assistant. You may be asked about how do you handle it. This questions can be answered by mentioning that the most challenging part of working as the medical front office assistant is perhaps handling emergencies. You give the emergent situations your full focus and make sure hat they are kept at the priority. This one makes it easier for you to juggle your work in case the emergency surfaces during the regular work activities.
Another possible question is what do you consider your weakness in the medical front office assistant role. You can say that you are trying to work on you being too much of the perfectionist. Sometimes, you cannot let things go even when you know that you have done the right follow up.