Restaurant Shift Manager Job Description

A shift manager is a middle management position and you are probably one of people who dream of working as a shift manager. Shift manager usually work in fast food and the same restaurants and also run the staff. Before you apply as a restaurant shift manager, there are several things that you need to know about this job especially the job description.

If you see a shift manager in a restaurant, you may think that it is awesome to be a shift manager. But, you need to know that they have a big responsibilities of their work. What are the duties and responsibilities of a restaurant shift manager? 

A shift manager have to maintain a fully-stocked inventory and order food supplies as needed.

  • A shift manager have to maintain a fully-stocked inventory and order food supplies as needed.
  •  A shift manager will have to delegate tasks to restaurant staff and supervise their performance.
  • A shift manager arranges to have shifts covered for example when employees take time off.
  • A shift manager will have to manage dining reservations.
  • A shift manager assists staff resolve on the job challenges.
  • A shift manager track daily costs and revenues as well.
  • A shift manager will guarantee client satisfaction and gracefully handle any complaints.
  • A shift manager coordinates with suppliers as they deliver food product orders.
  •  A shift manager balance the cash register at the end of the shift.
  • A shift manager will inform the next shift manager about pending task.
  • A shift manager opens or closes the restaurant when responsible for the first or last shift.
  • A shift manager has to report maintenance and also training needs.
  • A shift manager will have to motivate staff to meet individual and team goals for sales and also customer satisfaction.
  •  A shift manager has to establish a culture of excellent customer service.

Those are job descriptions of a shift manager so now you are able to imagine that this position is suitable for you or not.

Well, if you are interested in being a shift manager, after you know the job description as mentioned above, you need to know the requirements of being a restaurant shift manager.

  • You need to have good knowledge of restaurant operations such as managing reservations and payments.
  •   You need to have proven experience as a Shift Manager or relevant role in a restaurant.
  •  You need to have a knowledge of bookkeeping procedures.
  •  You have to be able to work different shifts and it includes on weekends.
  •   You need to have excellent organizational skills.
  •  You need to have a customer service approach with the ability to manage complaints with professionalism.
  • You need to have BCs in Restaurant Management, Business Administration or the same field.
  • You need to have team management abilities.
  •  It is a point plus if you have certification from a culinary school.

So, are you qualified to be a restaurant shift manager? If you are qualified, you are able to try to send an application to a restaurant which is looking for a shift manager. If you want to know how to make a cover letter and resume for your application, you are able to read other articles about them in this website.

Restaurant Shift Manager Job Description | Nina Spencer | 4.5